Managing inter@ctively : executing business strategy, improving communication, and creating a knowledge-sharing culture

Managing inter@ctively : executing business strategy, improving communication, and creating a knowledge-sharing culture Boone, Mary E. creator text New YorkUS McGraw Hill 2001 monographic xi, [1], 322 p. Presents 10 communication competencies necessary for managing interactively, including: making people (and their knowledge) accessible; sharing power; and resolving hidden conflicts betweeen action and words. Provides advice on interactive leadership; technology-based listening and speaking skills; and wise use of the tools of interactive technology such as: voice mail, e-mail, pagers, cell phones etc. 9/24/01 TESSA_H LRC 12.04.01 B724