TY  - BOOK
AU  - Boone, Mary E.
TI  - Managing inter@ctively : executing business strategy, improving communication, and creating a knowledge-sharing culture
PY  - 2001///
CY  - New YorkUS
PB  - McGraw Hill
N2  - Presents 10 communication competencies necessary for managing interactively, including: making people (and their knowledge) accessible; sharing power; and resolving hidden conflicts betweeen action and words.  Provides advice on interactive leadership; technology-based listening and speaking skills; and wise use of the tools of interactive technology such as: voice mail, e-mail, pagers, cell phones etc
ER  -