00847nam a2200109Ia 4500080002200000100001800022245009900040260005000139300003800189520048900227583002100716  aLRC 18.01.01 T623  aTiwana, Amrit  aKnowledge management toolkit : practical techniques for building a knowledge management system  bPrentice Hall PTRaUpper saddle RiverUSc2000  axxvi, [2], 608 p. : ill. + CD-ROM  aProvides a 10-step guide for implementing a knowledge management (KM) strategy and a KM system in 4 phases, namely: infrastructural evaluation; KM system analysis, design and development; system deployment; and, evaluation.  Seeks to provide practical guidance for linking knowledge management to business strategy in areas including building on the company's existing intratranet, data warehouse, and project management investments. Includes checklists, KM case studies and a CD-ROM.  c9/25/01kTESSA_H