Skarke, Gary....[et al.] <br/><br/>
Change management toolkit : a step-by-step methodology for successfully implementing dramatic organizational change. 

 - 2nd ed. 
 - HoustonUS  WinHope P.  1995 
 - [15], 463 p. 
<br/><br/> Defines reengineering.  Presents a practical change management approach to applying reengineering in an organization, in 4 phases viz.: position for change; diagnose the existing process;  redesign the process; and, transition to the new design.  Provides step-by-step methodology, lists activities, and outlines the techniques/tools needed to accomplish each step. 
<br/><br/><label>Universal Decimal Class. No.: </label>LRC 12.04.01 C456