Change management toolkit : a step-by-step methodology for successfully implementing dramatic organizational change
Skarke, Gary....[et al.]
creator
text
HoustonUS
WinHope P.
1995
2nd ed.
monographic
[15], 463 p.
Defines reengineering. Presents a practical change management approach to applying reengineering in an organization, in 4 phases viz.: position for change; diagnose the existing process; redesign the process; and, transition to the new design. Provides step-by-step methodology, lists activities, and outlines the techniques/tools needed to accomplish each step.
9/26/01 TESSA_H
LRC 12.04.01 C456