TY  - BOOK
AU  - Skarke, Gary....[et al.]
TI  - Change management toolkit : a step-by-step methodology for successfully implementing dramatic organizational change
PY  - 1995///
CY  - HoustonUS
PB  - WinHope P.
N2  - Defines reengineering.  Presents a practical change management approach to applying reengineering in an organization, in 4 phases viz.: position for change; diagnose the existing process;  redesign the process; and, transition to the new design.  Provides step-by-step methodology, lists activities, and outlines the techniques/tools needed to accomplish each step
ER  -