00885nam a2200109Ia 4500080002200000100002100022245007100043260004700114300002000161520057300181583002100754  aLRC 18.01.01 P524  aPfeffer, Jeffrey  aKnowing-doing gap : how smart companies turn knowledge into action  bHarvard Business School P.aBostonUSc2000  axv, [3], 314 p.  aAims to help organizations to convert knowledge into practice.  Looks at how talk e.g. planning, presentations, meetings, substitutes for action.  Explores the trap of organizational precedence that blocks examination of the past, and the use of knowledge to forge new ways forward.  Shows how fear, distrust, internal competition, and using flawed measurement instruments, undermine an organization's ability to translate knowledge into action.  Cites examples of firms that have surmounted the knowing-doing gap, and provides 8 guidelines for addressing the problem.  c9/26/01kTESSA_H