Nicholas, David creator text LondonGB Aslib 2000 2nd ed. monographic xii, 163 p. Offers a systematic method of identifying, evaluating and comparing information needs. Provides high quality, structured and standardised data that can be routinely fed into the design, evaluation and auditing of information systems, like the Internet, libraries, OPACs and commercial on-line services. 10/22/01 JOY_D 19.01.01 N597