Paulson, Terry L. <br/><br/>
Making humor work : take your job seriously and yourself lightly 

 - Menlo ParkUS  Crisp Publications  1989 
 - [2], vi, 77p. 
<br/><br/> Provides useful stategies and practical exercises for upgrading humour skills.  Includes actual examples of how humour has been used effectively in various on-the-job situations e.g. defusing resistance to change; disarming anger; and team building.  Provides 7 guidelines for telling a humorous story/joke (pg.23-24). 
<br/><br/><label>Universal Decimal Class. No.: </label>LRC 08.16.01 P332