00627nam a2200109Ia 4500080002200000100002200022245006900044260004300113300001800156520032300174583002000497  aLRC 08.16.01 P332  aPaulson, Terry L.  aMaking humor work : take your job seriously and yourself lightly  bCrisp PublicationsaMenlo ParkUSc1989  a[2], vi, 77p.  aProvides useful stategies and practical exercises for upgrading humour skills.  Includes actual examples of how humour has been used effectively in various on-the-job situations e.g. defusing resistance to change; disarming anger; and team building.  Provides 7 guidelines for telling a humorous story/joke (pg.23-24).  c7/15/03kTESSAH