00685nam a2200133Ia 4500 LRC 08.16.01 P332 Paulson, Terry L. Making humor work : take your job seriously and yourself lightly Crisp Publications Menlo ParkUS 1989 [2], vi, 77p. Provides useful stategies and practical exercises for upgrading humour skills. Includes actual examples of how humour has been used effectively in various on-the-job situations e.g. defusing resistance to change; disarming anger; and team building. Provides 7 guidelines for telling a humorous story/joke (pg.23-24). 7/15/03 TESSAH M P332 LRC 25066 25066 0 0 0 0 CRCM CRCM 2023-05-04 0 LRC 08.16.01 P332 0000000019080 2023-05-04 00:00:00 2023-05-04 M