Wingfield, Barb creator text US Crisp Pub. 2001 monographic viii, 104 p. Presents respect as the most critical element in creating employee satisfaction. Discusses 7 rules of respect that address consideration, care, fairness, trust, trustworthiness etc. Redefines recognition to include not only acknowledgement, but also 'paying attention to the needs and reactions of employees'. Identifies and discusses 2 main types of rewards viz. conditional and unconditional. Provides several ideas for enriching the workplace including: quality-of-life rewards; fun ideas; celebrating the workplace. 7/23/03 TESSAH LRC 13.09.02 W771