Hayes, David K. creator text Menlo ParkUS Crisp Pub. 2001 monographic viii, 112 p. Advises on conducting new employee orientation and training sessions; describes strategies for maintaining a professional, friendly, and supportive workplace; and for encouraging ongoing communication. Reminds supervisors/managers about being consistent and fair in their relationship with employees. 7/23/03 TESSAH LRC 13.09.02 H417