Lloyd, Sam R. <br/><br/>
Accountability : managing for maximum results 

 - Menlo ParkUS  Crisp Pub.  2002 
 - viii, 112 p. 
<br/><br/> Identifies creating rapport; improving listening skills; and, lessening employee dependency; as some of the ingredients necessary in a manager/employee relationship that will foster accountability.  Examines leadership and management skills that build accountability e.g. helping employees to define goals and action plans; rewarding employees for good work and ideas.  Discusses communication tools that promote accountability. 
<br/><br/><label>Universal Decimal Class. No.: </label>12.04.01 L793