00701nam a2200109Ia 4500080001800000100001800018245005000036260003500086300001700121520043300138583002000571  a12.04.01 L793  aLloyd, Sam R.  aAccountability : managing for maximum results  bCrisp Pub.aMenlo ParkUSc2002  aviii, 112 p.  aIdentifies creating rapport; improving listening skills; and, lessening employee dependency; as some of the ingredients necessary in a manager/employee relationship that will foster accountability.  Examines leadership and management skills that build accountability e.g. helping employees to define goals and action plans; rewarding employees for good work and ideas.  Discusses communication tools that promote accountability.  c7/29/03kTESSAH