TY - BOOK AU - Fitzwater, Terry L. TI - Behavior-based interviewing : selecting the right person for the job PY - 2000/// CY - Menlo ParkUS PB - Crisp Pub. N2 - Focuses on achieving objectivity in the interviewing and selection process. Identifies the 4 phases of the process as: gathering information, conducting the interview, interpreting behaviour, and follow-up; and provides information and skills-teaching for each phase. Looks at questions, and questioning techniques in depth, and provides a sample listing of 200 behaviour-based interview questions. Includes sample forms ER -