Haynes, Marion E. creator text Menlo ParkUS Crisp Pub. 2002 3rd ed. monographic viii, 96 p. Discusses the 4 phases of a project viz. definition, planning, implementation and conclusion i.e completion and evaluation. Presents 7 action steps for defining the project, describes S-M-A-R-T objectives and advises on conducting a feasability study. Provides planning steps which include consideration of the quality, time and cost dimensions. Discusses implementation of the plan, looking at control, feedback, negotiation, and, resolution of differences. Includes project completion checklist, and project evaluation form. This 3rd edition emphasises the importance of effective communication, and particularly, the listening skills. 8/27/03 TESSAH LRC 01.01.06 H4245