00358nam a2200085Ia 4500100001900000245009100019260000900110520013400119583001900253  aChung, Sean B.  aFactors influencing consumer perceptions of service quality in Caribbean service firms  c2003  aSeeks to examine the factors that influence consumer perceptions of service quality in a Caribbean country - Trinidad and Tobago.  c10/20/03kJOYD