00342nam a2200097Ia 4500080001800000100001600018245010500034260007700139300000900216583001900225  a19.01.02 G259  aGates, Yuri  aElectronic document delivery : a study of the relationship between user needs and technology options  bInternational Electronic Publishing Research CentrealeatherheadGBc1982  a2 v.  c10/26/05kJOYD