00461nam a2200085Ia 4500100002200000245011700022260000900139520021000148583001700358  aJohnston, Gary P.  aThe benefits of electronic records management systems : a general review of published and some unpublished cases  c2005  aReviews published case studies, and some unpublished results, to identify the benefits actually achieved by implementing an electronic records management system or an electronic document management system.  c2/2/06kJOYD