00343nam a2200097Ia 4500080002000000100001900020245008800039260008100127300001900208583001800227  a09.01.04 C748cr  aCrick, Anne P.  aPersonalized service in the new economy : some lessons from the all-inclusive hotel  bSir Arthur Lewis Institute of Social and Economic StudiesaCave HillBBc2000  a[1], 20 leaves  c5/29/06kJOYD