ISO 9001 : 2000 : a workbook for services organizations - GenevaCH ISO 2005 - xi, 116 p.

Presents a set of questions, checklists and planning guides, to be used as a tool for streamlining the internal process of conformities to ISO 9001 : 2000 standard, by professional service organizations in developing countries.


QUALITY STANDARDS

12.07.02 I6121