Kyte, Rachael <br/><br/>
A Good public transport system must be easy and convenient to use, fast, safe, clean and affordable 

 -  2012 
<br/><br/> Sees the need to balance affordability for passengers with long-term economic viability of tranporation services. Stresses the importance of choosing the right transport system.  Notes that there is litte value in a city opting for a high-cost system if a smaller, less expensive one could do the job. 
<br/><br/><label>Universal Decimal Class. No.: </label>Serial