00519nam a2200121Ia 4500 Serial Lai, Yuangen Analysis of customer churn behavior in digital libraries 2014 Discusses issues related to customer churn behaviour in digital libraries and demonstrates the successful application of Survival Analysis for understanding customer churn status and relationship duration distribution between customers and libraries 11/19/14 SANDRAW A 37022 37022 0 0 0 0 CRCM CRCM 2023-05-08 0 Serial 0000000031036 2023-05-08 00:00:00 2023-05-08 A