00270nam a2200109Ia 450000500170000008000190001710000210003624500300005726000430008730000110013058300190014120260716043023.0  a13.09.03 R5155  aRichards, Graham  aSupervisor's survival kit  bThe Industrial SocietyaLondonGBc1988  a161 p.  c3/7/00kM2LMGR