00333nam a2200133Ia 450000500170000008000180001710000180003524500600005326000280011330000100014158300190015194200120017099900170018220260716043039.0  a04.03.02 S989  aOwen, Stephen  aCurrent ombudsman issues - an international perspective  bISERaCave HillBBc1989  a36 p.  c3/7/00kM2LMGR  cMmS989  c39317d39317