00573nam a2200121Ia 450000500170000008000190001710000260003624500590006226000340012130000080015552002690016358300190043220260716043137.0  a12.04.01 M266m  aMarshall, Philip A.F.  aPrescription for progress: business process innovation  bErnst & YoungaDallasUSc1993  a5p.  aDiscusses business process innovation and why it may be appropriate to our emerging competitive imperatives in the Caribbean region and reviews the steps and critical success factors necessary to achieve the kind of dramatic changes possible through this approach.  c3/7/00kM2LMGR