00627nam a2200145Ia 4500 20260716043137.0 12.04.01 M266m Marshall, Philip A.F. Prescription for progress: business process innovation Ernst & Young DallasUS 1993 5p. Discusses business process innovation and why it may be appropriate to our emerging competitive imperatives in the Caribbean region and reviews the steps and critical success factors necessary to achieve the kind of dramatic changes possible through this approach. 3/7/00 M2LMGR M M266m 41235 41235