00446nam a2200145Ia 450000500170000008000200001710000260003724500330006326000530009630000140014952000870016358300190025094200140026999900170028320260716043142.0  a12.04.01 M266ma  aMarshall, Philip A.F.  aBusiness process improvement  bChristopher L. Ram & CompanyaGeorgetownGYc1994  a10 leaves  aProvides charts and diagrams dealing with the topic, business process improvement.  c3/7/00kM2LMGR  cMmM266ma  c41397d41397