00679nam a2200133Ia 450000500170000008000220001710000220003924500300006125000120009126000350010330000170013852003710015558300190052620260716043234.0 aLRC 13.09.03 H424 aHaynes, Marion E. aStepping up to supervisor aRev. ed bCrisp Pub.aMenlo ParkUSc1991 aviii, 178 p. aAddresses the personal and interpersonal skills required for successful supervision. Looks at personal skills including: dealing with stress; managing your time; asserting yourself; and communicating for understanding. Includes the following interpersonal skills: training staff; evaluating performance; organizing your work group; and building an effective team. c3/7/00kM2LMGR