00756nam a2200121Ia 450000500170000008000220001710000200003924500670005926000350012630000130016152004410017458300190061520260716043235.0 aLRC 02.04.02 M666 aMinor, Marianne aPreventing workplace violence : positive management strategies bCrisp Pub.aMenlo ParkUSc1995 ax, 85 p. aDefines workplace violence and lists traits and warning signs of a potentially violent employee. Presents nine violence prevention strategies and details how to deal with critical incidents and the ensuing employee trauma. N.B. Writer's disclaimer - 'Material in book is primarily applicable to North America and Western Europe and most research in the area of social violence has been developed in these geographical/cultural areas'. c3/7/00kM2LMGR