00797nam a2200145Ia 450000500170000008000220001710000200003924500440005926000350010330000200013852004400015858300190059894200170061799900170063420260716043236.0 aLRC 13.09.07 B261 aBarnes, Carolyn aProfessional excellence for secretaries bCrisp Pub.aMenlo ParkUSc1988 a[2], iii, 71 p. aDifferentiates between a job and a profession and provides opportunity for self-assessment. Examines the secretary's role as office manager, with regard to establishing priorities, managing time, making decisions, dealing with correspondence and communication etc. Presents ATTITUDE as the key factor to success in relationships with manager, colleagues and others. Stresses the importance of personal appearance, body language etc. c3/7/00kM2LMGR cMmB261kLRC c43188d43188