00662nam a2200157Ia 450000500170000008000220001710000160003924500690005525000120012426000350013630000210017152002590019258300190045194200170047099900170048720260716043236.0  aLRC 05.03.01 B712  aBone, Diane  aBusiness of listening : a practical guide to effective listening  aRev. ed  bCrisp Pub.aMenlo ParkUSc1994  a[2], viii, 88 p.  aProvides many reasons for becoming a good listener; describes how good listeners process information and become more competent listeners; identifies listening styles which help or hinder communication.  Provides guidelines for becoming a better listener.  c3/7/00kM2LMGR  cMmB712kLRC  c43198d43198