TY  - BOOK
AU  - Haynes, Marion E.
TI  - Effective meeting skills
PY  - 1997///
CY  - Menlo ParkUS
PB  - Crisp Pub.
N2  - Defines an effective meeting and differentiates between an informational and a decision-making meeting.  Provides detailed guidelines for planning, conducting and improving meetings.  Proposes solutions to meeting problems such as: establishing and holding the interest of the group; keeping up with the pace of the discussion; and managing conflict.  Suggests how to deal with persons who dominate the discussion, start meetings with neighbours, or are reluctant to speak
ER  -