00780nam a2200157Ia 450000500170000008000220001710000170003924500700005625000120012626000350013830000160017352003800018958300190056994200170058899900170060520260716043236.0  aLRC 08.16.01 D295  aDecker, Bert  aArt of communicating : achieving interpersonal impact in business  aRev. ed  bCrisp Pub.aMenlo ParkUSc1996  avii, 101 p.  aExplains the dynamics of effective communication between people, and explores 9 behavioral skill areas that impact on interpersonal communication.  Identifies these areas as: eye communication; posture and movement; gestures/facial expression; dress and appearance; voice and vocal variety; language, pauses and non-words; listener involvement; humour; and, the natural self.  c3/7/00kM2LMGR  cMmD295kLRC  c43200d43200