TY - BOOK AU - Diamond, Lynn TI - Effective videoconferencing : techniques for better business meetings PY - 1996/// CY - Menlo ParkUS PB - Crisp Pub. N2 - Focuses on how to plan and conduct two-way videoconferencing. Shows advantages of videoconferencing and demonstrates how to evaluate costs and savings. Presents step-by-step instruction on preparing the story board; and detailed videoconferencing guidelines. Includes tips for setting up the room; on appearanace and numbers of participants; and on overcoming nervousness. Presents 3 key skills for videoconferencing meetings ER -