Fossum, Lynn B. <br/><br/>
Understanding organizational change : converting theory to practice 

 - Menlo ParkUS  Crisp Pub.  1989 
 - [2], vi, 86 p. 
<br/><br/> Provides information and strategies for coping with intended organizational changes.  Identifies 3 basic roles which persons assume in organizational change, but focuses primarily on the tasks of the change agent.  Lists empathy, communication, and participation, as the 3 key process skills for successfully managing change.  Describes 9 theoretical models of change, and guides readers through the change process.  Provides guidelines for dealing with denial and resistance. 
<br/><br/><label>Universal Decimal Class. No.: </label>LRC 12.04.01 F7525