00867nam a2200145Ia 450000500170000008000230001710000200004024500720006026000350013230000190016752004810018658300190066794200180068699900170070420260716043237.0  aLRC 12.04.01 F7525  aFossum, Lynn B.  aUnderstanding organizational change : converting theory to practice  bCrisp Pub.aMenlo ParkUSc1989  a[2], vi, 86 p.  aProvides information and strategies for coping with intended organizational changes.  Identifies 3 basic roles which persons assume in organizational change, but focuses primarily on the tasks of the change agent.  Lists empathy, communication, and participation, as the 3 key process skills for successfully managing change.  Describes 9 theoretical models of change, and guides readers through the change process.  Provides guidelines for dealing with denial and resistance.  c3/7/00kM2LMGR  cMmF7525kLRC  c43219d43219