Maddux, Robert B <br/><br/>
Successful negotiation : effective 'win-win' strategies and tactics 

 - 3rd ed 
 - Menlo ParkUS  Crisp Pub.  1995 
 - [2], ii, 74 p. 
<br/><br/> Defines negotiation and discusses the importance of attitude in negotiation.  Identifies six basic steps in negotiation; provides a negotiator's guide to preparation, and lists eight critical mistakes to be avoided. 
<br/><br/><label>Universal Decimal Class. No.: </label>LRC 05.03.01 M179