00808nam a2200157Ia 450000500170000008000230001710000240004024500800006425000120014426000350015630000160019152003900020758300190059794200170061699900170063320260716043237.0  aLRC 12.04.01. K512  aKindler, Herbert S.  aManaging disagreement constructively : conflict management in organisations  aRev. ed  bCrisp Pub.aMenlo ParkUSc1996  a[10], 88 p.  aProvides 4 guiding principles for managing disagreements - preserve dignity with respect; listen with empathy; find common ground without forcing change; and, honour diversity.  Presents a four-phase process for managing disagreements - explore, plan, prepare and implement; and advances 9 strategic approaches which include: bargaining, collaborating, releasing and, deciding by rule.  c3/7/00kM2LMGR  cMmK512kLRC  c43222d43222