00837nam a2200145Ia 450000500170000008000220001710000200003924500410005926000350010030000150013552004880015058300190063894200170065799900170067420260716043237.0  aLRC 13.03.02 H121  aHackett, Donald  aFacilitation skills for team leaders  bCrisp Pub.aMenlo ParkUSc1993  avii, 91 p.  aExplains the concept of facilitation - looks at the facilitator's role and shows how facilitation differs from training and presenting.  Presents a number of facilitation skills including; questions and questioning; the six-step problem-solving process; running a team meeting; and achieving concensus.  Identifies essential facilitation tools, namely, the flow chart, brainstorming, cause-and-effect diagrams, and Pareto diagrams; and explains how to construct /conduct them.  \n \n  c3/7/00kM2LMGR  cMmH121kLRC  c43225d43225