Performance appraisal : one more time
- Menlo ParkUS Crisp Pub. 1997
- ix, 95 p.
Reviews performance appraisal systems in current use and advances reasons for failure. Analyses options for measuring performance and examines the use of objectives to improve performance. Presents a model for establishing a performance appraisal system which incorporates 8 conditions, and is viewed as an on-going process and not an annual event. Focuses on manager/employee discussions on: work planning; progress toward established goals; and summary appraisal at the end of the rating cycle. Discusses the nature of useful feedback - specific, immediate, descriptive, and two-way. Provides a six-step model for providing negative feedback to employees; as well as step-by step models for conducting reviews and summary appraisals.