Unchaining the chain of command
- Menlo ParkUS Crisp Pub. 1998
- xv, 104 p.
Presents the organization as a system and addresss the need to understand the laws of system behaviour. Shows how system thinking can help corporate managers, and offers a number of novel concepts, methods and techniques for 'unchaining the chain of command'. These include: replacing the control-and-command principle with systematic relationships, teamwork, self-coordination and common value systems; focusing on the total picture; and letting operators operate at a very high degree of freedom within corporate parameters.