00848nam a2200121Ia 450000500170000008000230001710000250004024500410006526000350010630000160014152005500015758300190070720260716043238.0  aLRC 12.04.01 T7495  aTownsend, Patrick L.  aRecognition, gratitude & celebration  bCrisp Pub.aMenlo ParkUSc1997  aviii, 83 p.  aShows that recognizing the work and achievement of others is an important responsibility of leadership, and a great opportunity to demonstrate the values of the organization.  Expresses the view that saying 'Thank you' is good manners, good sense and in the workplace, good business.  Benefits to organization include:  improved employee behaviour; and increased employee satisfaction.  Includes caution about insincerity, generalised recognition, and bad timing etc.  Discusses what recognition is not, e.g. manipulation; based on luck or fate.  c3/7/00kM2LMGR