00674nam a2200145Ia 450000500170000008000230001710000170004024500660005726000350012330000150015852003010017358300190047494200180049399900170051120260716043238.0 aLRC 12.04.01 C7525 aConlow, Rick aExcellence in management : practical applications for success bCrisp Pub.aMenlo ParkUSc1991 avi, 132 p. aPresents skills and techniques of management that can produce workplace excellence. These include: setting clear goals with employees; confronting problems; listening effectively; creating superior customer service; managing time; hiring the best employees; and improving problem-solving skills. c3/7/00kM2LMGR cMmC7525kLRC c43253d43253