Pokras, Sandy

Team problem solving - Rev. ed - Menlo ParkUS Crisp Pub. 1995 - [2], v, 132 p.

Shows a team how to rationally confront problems and systematically resolve crises. Provides a six-step problem solving strategy and the methodology/tools for implementing each step. The steps are: problem recognition; problem labelling; problem cause analysis; optimal solutions; decision making; and implementation of the plan.

LRC 12.04.01 P761