TY - BOOK AU - Pokras, Sandy TI - Team problem solving PY - 1995/// CY - Menlo ParkUS PB - Crisp Pub. N2 - Shows a team how to rationally confront problems and systematically resolve crises. Provides a six-step problem solving strategy and the methodology/tools for implementing each step. The steps are: problem recognition; problem labelling; problem cause analysis; optimal solutions; decision making; and implementation of the plan ER -