TY - BOOK AU - Hein, Pat TI - Learning to lead : an action plan for success PY - 1990/// CY - Menlo ParkUS PB - Crisp Pub. N2 - Differentiates between managers and leaders and shows how managers can realize their full potential by being managers who lead. Examines behaviours which are essential for good leaders. These include: displaying positive attitude; communicating vision; helping staff to grow; and, managing change effectively ER -