00620nam a2200121Ia 450000500170000008000220001710000210003924500440006026000350010430000140013952003260015358300190047920260716043238.0 aLRC 13.09.03 S528 aShandler, Donald aFrom technical specialist to supervisor bCrisp Pub.aMenlo ParkUSc1993 ax, 115 p. aExplores the skills and issues which can help the technical expert to become an effective technical supervisor. Deals with the uniqueness of technical supervision; provides a five-step transition process to facilitate change; and gives insights about communication techniques to be used when supervising technical staff. c3/7/00kM2LMGR