TY - BOOK AU - Shandler, Donald TI - From technical specialist to supervisor PY - 1993/// CY - Menlo ParkUS PB - Crisp Pub. N2 - Explores the skills and issues which can help the technical expert to become an effective technical supervisor. Deals with the uniqueness of technical supervision; provides a five-step transition process to facilitate change; and gives insights about communication techniques to be used when supervising technical staff ER -